Attendance Policies

By booking an appointment, you acknowledge that you have read and agreed to the following Policies.

LATE ATTENDANCE & NON-ATTENDANCE POLICY

Psychologists will be online for the total duration of your scheduled appointment. We will try to contact you twice during the scheduled time. The full fee will still be charged for late or non-attendance.

CANCELLATION POLICY

You need to provide a minimum of 24 business hours notice if you need to cancel or reschedule your appointment, or you will be required to pay the full cost of the appointment without the ability to claim a Medicare rebate.

If your appointment is Monday, you must cancel your appointment by Friday afternoon or you may be charged late cancellation.